Returns and Shipping

Due to delays due to COVID-19 most orders are processed in 1-3 days and take 6-8 weeks to be delivered in the US, UK, CA and AUS. Delivery times may vary if you're outside these countries and may differ based on your countries customs processing times. The timeframe provided excludes customs delays. We do not control customs fees or policies and our free shipping does not cover these fees.

You will receive a confirmation email after you have placed your order, and another when your order is sent out. Please ensure to enter correct and precise details such as email and shipping address upon ordering. As we do not refund or resend orders that has been hold by local post because of incorrect address and of the same reason.

RETURNS 

If you have received damaged, defective, or incorrectly shipped merchandise, please contact buyfitband@gmail.com We will gladly replace the incorrect, damaged, or defective merchandise. We will re-ship your correct order upon receipt of the incorrect item(s).  Please be careful when confirming your shipping address and choosing your products as we are unable to change once you have ordered.


CANCELLATION

Orders are processed within the day. Please be careful when confirming your shipping address and choosing your products as we are unable to change or cancel, all orders are final once submitted.

If you have any other questions please email buyfitband@gmail.com